Call Off Service
Adding capacity to your team for an effective procurement process
For many organisations, balancing competing priorities with limited time and resources is a constant challenge. It is often the case that further pressure is added when teams are tasked with responsibilities that fall outside their core areas of expertise.
When it comes to public sector procurement, legislation and procedures must be followed to ensure organisational integrity and provide equal chances alongside transparency for bidders. Navigating procurement rules without specific training can be difficult, as the complexity of the regulations can lead to unforeseen oversights.
Assisting with the procurement process, SPA provides public sector partners with flexible procurement support through their call off service. Their CIPS-qualified team can ensure your process is compliant, effective and adds meaningful benefits to your community.
What can the call off service assist with?
Acting as an extension of your team, we can conduct the full mini competition process from your direction, which includes:
- Developing tender documentation
- Running mini competitions
- Drafting award letters
- Publishing notices
- Responding to bidder clarifications
- Handling administrative tasks
Three ways the call off service can benefit your organisation
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Tailored project support
Benefit from a flexible approach that adapts to individual project requirements from high level guidance to hands-on support.
Expert compliance oversight
Access SPA’s deep understanding of the Scottish legislative landscape, giving you the confidence that your procurement remains fully compliant at every stage.
Embedding community benefit delivery
We influence positive community outcomes by encouraging social value requirements into every project to create meaningful opportunities that help address community issues.
How to access the call off service
- Speak with your regional Client Support Manager
- Our procurement team will meet with you to discuss and understand your requirements
- Provide us with the documentation outlined during the initial call
- You will receive regular communication from your assigned advisor, keeping you in the loop with clarifications, evaluations, bids and contract award notices
What frameworks are eligible?
To provide complete flexibility for our partners, the call-off service is available across our entire range of frameworks and dynamic purchasing systems.
Whether you are looking to procure consultancy services, construction works, or property maintenance, our team is equipped to support your project. By extending this capacity to every SPA solution, we ensure that you have a consistent, compliant route to market for any requirement, regardless of the specific framework being used.
Frameworks currently included in the Call Off Service are:
If you would like any information or to discuss using the Call Off Service, please get in touch with the Client Support Manager for your region or a member of the Procurement Team.